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How to return a product? ONLY AFTER AUTHORIZATION TO BE JOINED TO THE SHIPMENT

Return delay: 14 calendar days from delivery date

Return request: fill in the form and send it by clicking the validate button

Web service’s answer: you’ll receive an authorization document to be joined to the return shipment. The books must be in perfect state or won’t be accepted.

Return costs : paid by the client*, either

- Return it directly to the shop : free (don’t forget your return authorization)

- Return it with Bpost : in a Bpost point, you should buy a shipment label. A shipment for 2 kg or less costs 4 €.

*see our general terms of sale























     
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 * Verplichte velden

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